Privacy Policy
Effective Date: May 7, 2025. Oak Grove Recovery ("we," "us," or "our") is committed to protecting the privacy and confidentiality of individuals who visit oakgroverecovery.com in connection with our substance-use detox and residential treatment services.
1. Information We Collect
We may collect the following types of information when you visit or interact with our Site:
Personal information: name, email address, phone number, mailing address, date of birth, and health or treatment-related information (if voluntarily provided through our contact forms).
Non-personal information: IP address, browser type and version, pages visited, time and date of visit, and referring website.
2. How We Use Your Information
We use the information we collect to respond to inquiries about our treatment programs, provide support and guidance on admissions, maintain and improve our website, ensure compliance with applicable laws and healthcare regulations, and communicate with you regarding services (if consent is given).
3. Health Information, HIPAA & 42 CFR Part 2
If you submit health-related information, it may be protected under the Health Insurance Portability and Accountability Act (HIPAA). We implement administrative, technical, and physical safeguards to protect this information and only use or disclose it as permitted by law or with your authorization.
Records that identify you as receiving substance use disorder treatment are additionally protected under the federal confidentiality regulations at 42 CFR Part 2. We may not disclose that you attend, or any information identifying you as a patient, except as expressly permitted by 42 CFR Part 2 (for example, with your written consent, in a medical emergency, or as otherwise required by law).
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information. We may share your information with service providers who help us operate the website or manage communications, as required by law or to comply with legal obligations, and to protect the rights, property, or safety of Oak Grove Recovery, our users, or others.
5. Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your browsing experience and analyze website usage. You can control cookies through your browser settings.
6. Your Rights
You have the right to access the personal information we hold about you, request corrections or deletions, withdraw consent where processing is based on consent, and file a complaint with a regulatory authority, if applicable.
7. Security Measures
We use industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without verified parental consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The "Effective Date" will reflect the most recent changes. Please review this page regularly for updates.
11. Contact Us
If you have any questions about this Privacy Policy or your information, please contact us:
Oak Grove Recovery
690 Cooper Road, Westerville OH
Attn: Privacy Officer, Stacie Hurley
203.668.0103
stacie.hurley@alsosmgmt.com
oakgroverecovery.com