Call our admissions line
One call reaches a live admissions coordinator, any hour — 24/7, 365 days a year. Give us the situation and we'll take it from there.
Call (614) 324-8137Refer a patient with confidence.
For clinicians, hospitals, discharge planners, Employee Assistance Programs (EAPs), and therapists: when a patient needs medical detox or residential care, Oak Grove Recovery is a live, 24/7 front door in Westerville — with fast benefit verification and a coordinated handoff.
How referral works
Three steps, one phone call.
A direct line to a coordinator. Authorization comes back as fast as same day.
We verify benefits and fit
We confirm coverage and clinical appropriateness for medical detox and residential care, and tell you quickly whether we're the right setting for your patient.
Your patient is admitted
We coordinate a warm handoff, help arrange transportation, and keep you in the loop on the transition. You get closure, not a black hole.
Coverage we work with
Ohio Medicaid & major commercial plans — we verify each patient's specific plan up front and confirm exactly what's covered before admission.
Direct line to admissions
- Phone — 24/7
- (614) 324-8137
- Medical records fax
- 866-624-5929
- Medical records email
- medicalrecords@alsosmgmt.com
- Pharmacy
-
Polaris Pharmacy
1264 N. Wilson Road, Columbus, OH 43204
888-856-0451
What we provide
Two levels of care, one coordinated team.
Oak Grove Recovery delivers medical detox and residential treatment — the acute end of the continuum. We do not run PHP, IOP, or outpatient step-down, so you know exactly what you're referring into.
Medical detox
Medically supervised withdrawal management with 24/7 nursing, as the first step when it's needed.
Residential (RTC)
24-hour residential treatment in a 120-bed program, accredited by The Joint Commission.
MAT within the program
Medication-assisted treatment with Acamprosate (Campral), Buprenorphine (Subutex), Naltrexone (Vivitrol), and Suboxone, integrated into residential care.
Co-occurring & aftercare
Dual-diagnosis treatment for co-occurring mental-health conditions, plus aftercare planning for the step after discharge.
Populations we're built to serve
VeteransMen & womenCouplesPregnant womenCo-occurring / dual diagnosisUnderserved & high-risk
Send us a referral
A front door that actually answers.
Your patient's window doesn't wait for business hours, and neither do we. Call our admissions team any time — we'll verify benefits, confirm fit, and coordinate the handoff with you.
Call (614) 324-8137For placement questions, coverage checks, or anything you'd rather have in writing, this reaches admissions directly.