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For families

Visiting Oak Grove.

Seeing someone you love during treatment matters. Here's when you can visit, how to set it up, where to park, and how to pick up belongings.

Visiting hours

When you can visit.

Women and men visit on different days, in a one-hour morning window.

Women

Tuesdays

10:00 to 11:00 a.m.

Men

Thursdays

10:00 to 11:00 a.m.

Before you come

Who can visit.

Visits must be scheduled through the patient's therapist. Only visitors who have been reviewed and approved may attend.

Your loved one's privacy is protected by federal law. Our team can only talk with you about their care once they've given written permission.

Family programming

More than a visit.

Families are part of treatment at Oak Grove Recovery. Family therapy, in person or virtual, helps rebuild communication and trust, with the patient's written consent.

See how families take part →

Practical details

Parking, belongings and the pharmacy.

Parking for visitors

Visitors may park in any available space in the facility's private parking lot.

690 Cooper Road, Westerville, OH 43081

Picking up belongings

Personal belongings may be picked up at the front desk.

Pickup from 10:00 a.m. to 5:00 p.m. is preferred. Accommodations may be available outside these hours when needed.

Pharmacy

Polaris Pharmacy in Columbus, OH.

Phone: 888-856-0451

Driving someone in?

If you're coming for treatment.

Patients who leave a vehicle onsite during treatment should park toward the back of the lot, as their vehicle may remain there for an extended period.

What to expect when you arrive →

Visiting questions

Quick answers for families.

When are visiting hours at Oak Grove Recovery?

Women: Tuesdays, 10:00 to 11:00 a.m. Men: Thursdays, 10:00 to 11:00 a.m. Visits must be scheduled through the patient's therapist. Only visitors who have been reviewed and approved may attend.

How do I schedule a visit?

Visits must be scheduled through the patient's therapist. Only visitors who have been reviewed and approved may attend.

Where do visitors park?

Visitors may park in any available space in the facility's private parking lot.

How do I pick up my loved one's belongings?

Personal belongings may be picked up at the front desk. Pickup from 10:00 a.m. to 5:00 p.m. is preferred. Accommodations may be available outside these hours when needed.

Which pharmacy does Oak Grove Recovery use?

Polaris Pharmacy in Columbus, OH. Phone: 888-856-0451.

Questions?

We're here for your family, too.

If someone you love needs help, or you have a question this page didn't answer, call us. Admissions answers 24/7. Coverage check happens on the call.